Built for businesses
that take payments.
ProofVault is designed for any business where a disputed transaction can cause serious damage. The evidence framework adapts to your specific transaction lifecycle.
E-Commerce & Online Retail
High transaction volume creates proportionally high dispute exposure. ProofVault helps online retailers build buyer-linked confirmation records at the point of sale and strengthen delivery documentation across every order.
How ProofVault helps
- Purchase intent and confirmation capture
- Policy acceptance at checkout
- Delivery and fulfillment documentation
- Customer acknowledgment workflows
- Dispute-ready evidence packaging
Best for
- Direct-to-consumer brands
- Multi-product online stores
- Subscription box retailers
- High-AOV product merchants
SaaS & Software Subscriptions
Recurring billing and digital access create a distinct dispute profile. Subscribers claim they didn't authorize renewal, didn't receive access, or didn't understand the terms. ProofVault captures the consent trail from signup through every billing cycle.
How ProofVault helps
- Recurring billing consent capture
- Terms and cancellation policy acceptance
- Login and access event documentation
- Pre-charge notification records
- Cancellation handling logs
Best for
- SaaS platforms
- Annual subscription businesses
- Usage-based billing products
- Software licensing providers
Professional Services & Consulting
Service-based businesses face disputes after work is delivered — often long after. The challenge is proving scope, agreement, and completion when no physical delivery exists. ProofVault documents the full engagement lifecycle from agreement through service completion.
How ProofVault helps
- Scope-of-work acknowledgment
- Project milestone confirmations
- Deliverable completion records
- Client satisfaction touchpoints
- Remediation and revision logs
Best for
- Management consultants
- Marketing agencies
- Legal and accounting firms
- Freelance professionals
Digital Products & Downloads
Digital goods are the highest-risk category for friendly fraud because access cannot be physically returned or verified through traditional means. ProofVault creates a download and access record that closes the "I never received it" gap.
How ProofVault helps
- Download confirmation and access logs
- Policy acceptance at purchase
- Device and IP-linked purchase records
- Delivery verification documentation
- Customer receipt confirmations
Best for
- Digital course creators
- Template and asset marketplaces
- eBook and media publishers
- Software download providers
Coaching, Training & Events
Attendance-based and session-based businesses are routinely targeted with post-event disputes. ProofVault builds the pre-purchase confirmation trail and captures attendance, participation, and completion evidence throughout the engagement.
How ProofVault helps
- Enrollment and session confirmations
- Attendance and participation records
- Cancellation policy acceptance
- Session completion documentation
- Post-event satisfaction acknowledgment
Best for
- Business and life coaches
- Online course instructors
- In-person workshop providers
- Corporate training programs
Travel & Hospitality
Non-refundable bookings, cancellation policies, and complex fulfillment timelines create significant dispute exposure. ProofVault strengthens the paper trail from booking confirmation through check-in, service delivery, and post-stay acknowledgment.
How ProofVault helps
- Booking confirmation and policy acceptance
- Non-refundable term documentation
- Check-in and service completion records
- Customer satisfaction touchpoints
- Cancellation handling documentation
Best for
- Boutique hotels and rentals
- Travel agencies and tour operators
- Holiday accommodation providers
- Experience and activity bookings
Don't see your industry listed? ProofVault's evidence framework applies to any business that processes card payments. If you take money, you can face disputes — and we can help.